Refund Policy

At Vinglits, we aim to deliver products that meet high standards of quality and craftsmanship. If you experience any issues with your order, we are here to help.

Return Eligibility

Customers may request a return within 3 days of receiving the product if the item has a manufacturing defect, damage during shipping, or if an incorrect product was delivered.

To help us verify the issue, we strongly recommend recording a video while opening the package.

To qualify for a return:

• The item must be unused and in the same condition as received
• The product must be returned in its original packaging
• A valid proof of purchase or order confirmation is required 

How to Request a Return

To initiate a return request, please contact our support team at:

Email: [email protected]

Phone: +91 777 702 6368

Once your request is reviewed and approved, we will provide:

• Return instructions
• The return shipping details
• Any additional steps required to process the return 

Please note that items sent back without submitting a return request first will not be accepted.

Return Address:

WOL3D BHIWANDI ADDRESS:
RADHE KRISHNA INDUSTRIAL PARK BUILDING NO. B-5, GALA NO. 110/210 PIMPLAS VILLAGE, BHIWANDI, -421308

 

Damaged, Defective, or Incorrect Items

We recommend checking your order immediately after delivery.

If you receive a product that is:

• Damaged
• Defective
• Incorrect

Please contact us as soon as possible so we can review the issue and arrange a replacement or refund.

Non-Returnable Items

Certain items cannot be returned, including:

• Sale or discounted items
• Gift cards 

Important Delivery Notice

When receiving your order, please ensure the package appears properly sealed and undamaged before accepting it from the delivery partner.

If the package looks tampered with, damaged, or opened, we recommend refusing the delivery and contacting our support team immediately.

This will help us resolve the issue faster and ensure you receive the correct product.